Welcome to the new itSMF Australia Website
A New Website — Building Our Future Together
Existing Members
Register for your new website account
If you are already a member, please register to create your new account to access member resources.
To help us approve your access quickly, please make sure the details you enter when registering match the details currently held on your itSMF Australia membership record.
In particular:
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Email address — use the email address associated with your membership.
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Full name — enter your name exactly as it appears on your membership record.
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Phone number — enter your phone number to check against your membership or to contact your for verification.
Important: If your registration details don't match your existing membership record, we may need to contact you to verify your membership before approving access, which may delay activation.
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Non Members
Pay your membership for exclusive benefits
Join itSMF Australia today to access member benefits, events, resources and professional development
On completion of processing your membership you will be able to register as an existing member.
To exit the sign up press Esc
Our members include IT companies, software developers, service companies and organisations across industry in the public and private sector. The numbers are around 1000 worldwide! Approximately 80% are "user" organisations interested in deploying effective, high-quality service management solutions internally, with the remaining 20% suppliers of ITSM products and/or services.
$401.10
Including GST
$2,005.50
Including GST
$60
Including GST
Join itSMF Australia
Elevate Your IT Service Management Career
🤝 Connect Collaborate Grow
Be part of Australia’s leading IT Service Management community
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National & local networking opportunities
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Special Interest Groups (SIGs)
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Industry collaboration across sectors
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Access to a global Service Management professional network
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Become an itSMF Australia Volunteer by joining a committee
📄 Exclusive Member Resources
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Access to BrightTalk Webinars
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Industry insights & best practice guidance
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Regular bulletins with informative articles from practitioners
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Access to curated ITSM knowledge content
📚 Learn & Stay Ahead
Continuous professional ITSM development for practitioners
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10+ Annual Free for seminars & webinars for members
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Access to ITIL® resources (member access terms apply)
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CPD points earned for eligible events
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Leadership & speaking opportunities
💼 Professional Benefits
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10% - 15% Discount on education & training
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Access to partner offers (subject to availability)
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Recognition as a member of a respected professional body
Events & Conferences
Engage with industry leaders and peers
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10+ Members free state events & workshops
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Significant discounts for the Annual National Conference
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Exposure to thought leadership and emerging ITSM trends
Why Join?
✔ Strengthen your professional credibility
✔ Expand your industry network
✔ Stay current with evolving ITSM practices
✔ Invest in structured career development
Become a member today
Advance your capability, expand your influence, and connect with Australia’s ITSM community.
Our Vision
To be recognised by industry, professional bodies and user organisations as the premier representative body for IT Service Management (ITSM) in Australia.
Empowering Growth
and Collaboration
Driven by the belief that every professional can foster growth and contribute to collective advancement, we are committed to empowering individuals through collaboration, knowledge sharing, and continuous learning.
Member Testimonials
“I left the itSMF conference not only feeling reenergised, but genuinely welcomed into a community. The chance to connect with like-minded people was invaluable, and it was refreshing to hear from speakers who’ve faced similar challenges and come out the other side. I can’t wait for next year.”
2026 Conference Delegate
“Excellent event jam packed with high quality content, great networking opportunity
and highly experienced Service Management professionals”
2025 Conference Delegate
"The conference reinforced that service management is not just about tools or processes. It is about building capability, sharing practical experience and staying connected to a professional community that understands the work. For members, the move toward a member-led forum model is a timely invitation to contribute, connect and help shape what comes next."
2026 Conference Delegate
For Any Assistance Required
Please Reach Out
All enquiries: info@itsmf.org.au
Phone: 0447 513 726
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